Text message terms
What we send, how often, and how to stop.
What the program is
Flint + Amber sends text messages about an order you have placed with us: that your proof is ready, a reminder if we are waiting on your approval, and a notice when your order ships. That is the whole program.
How you join
By ticking the box at checkout, next to your phone number. It is never ticked for you, and you can place an order without it — consent is not a condition of purchase. The box reads:
Text me updates about this order from Flint + Amber — proof ready, approval reminder, and shipping notice — at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
If we ever offer marketing texts they will be a separate box you tick separately, reading:
Send me occasional offers and new product news from Flint + Amber by text. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
How often
Message frequency varies — typically two to four messages for a single order.
Cost
We do not charge for messages. Message and data rates may apply from your carrier.
Stopping
Reply STOP to any message and we will stop texting that number. Reply HELP for help, or email hello@flintandamber.com. Stopping texts does not cancel your order — we will email you instead, and your proof still needs your approval before anything goes on press.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed on every carrier or device.
Your information
We use your phone number to send the messages described above and nothing else. We do not sell it or share it with anyone other than the messaging provider that delivers the texts on our behalf. We keep a record of your consent — the wording you agreed to, the date, and the address you agreed from — because the rules governing text messaging require us to.